Resources Centre

Everything you need to manage your Centtrip accounts, cards and cashflows.

Getting Started
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Getting Started


Centtrip Academy

The Centtrip Academy e-learning platform provides the practical skills needed to manage your cashflows, confidently and efficiently.


Learn at your own pace, and enjoy an engaging mix of tutorial videos, articles, downloadable content and mini-quizzes to test your knowledge as you go.


Whether you're a new cardholder just getting started, or an experienced administrator wanting to refresh your skills, we have a variety of courses tailored to different users.

Create your free account now to get started.

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Administrator Guide

Everything you need to get up and running, from how to load funds to your account and card(s), to buying currency, sending payments, monitoring transactions and reporting.

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Cardholder Guide

How to activate and get started with your card, using the Centtrip app - check balances and transactions on the go, upload photo receipts, lock & unlock your card and reveal your PIN.

Tutorial Videos

Access our bitesize series of 1-2 minute video tutorials on Youtube, covering all aspects of your Centtrip account. Don't forget to subscribe to our channel - we regularly add new videos.

Support Library

Find the answers to a range of frequently asked questions, encompassing all aspects of account and card usage - from getting started to making the most of Centtrip.

Key Admin Features


Set up a CSA

Nominate a Corporate Super Administrator (CSA) to add and manage account users.

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Order & Manage Cards

Visit 'Manage Cards' to submit card orders. Plus, lock/unlock, reassign, or close a card.

Make Payments

Send efficient domestic or international payments, without the hefty bank fees.

Add Users

Your CSA can instantly add and manage users, directly within their account.

Load Cards

Transfer funds to your Centtrip cards in seconds, individually or in batch.

Manage Expenses

Streamline your entire reconciliation process with our comprehensive solution.

Load Account

To being enjoying your account, an admin first needs to transfer sufficient funds.

Convert Currency

Get direct access to the live currency market and convert at competitive rates.

Run Reports

Use our suite of templates to run comprehensive account and/or card activity reports.

New & Improved


Are you making the most of all your Centtrip account has to offer?

We are continually working on new time-and cost-saving additions and improvements.
You can find information on what's new and how to get started, in one convenient place.

DOWNLOAD SET-UP FORM
How to open a new Operating Account

You can segregate funds for different charter, operational or payroll yachts, by opening individual operating accounts for each one.

Whilst each account will have its own separate cashflows, users, and Centtrip cards. Corporate Super Administrators (CSAs) will still maintain complete visibility and control over all accounts, via a single login.


Open a New Operating Account

Simply download and complete our Account Set-up Form and return it to Client Support.

F O R W A R D C O N T R A C T S

Want to mitigate foreign exchange risk & reduce cost?


A forward contract enables you to purchase your currency at a later date (which can be anything from 30 days up to two years) at a fixed exchange rate.

By securing a favourable rate for your future requirements, you are protected against any adverse moves, which might increase your costs.

You can take partial funds as and when payments are due, or settle in full on your future chosen date.

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One solution for all your requirements

Centtrip is renowned for its smart multi-currency solution for managed, charter and operational yachts.

But did you know, we also empower many of our clients to optimise a range of other cashflows?

Everything from complex crew payroll to yacht refits, acquisitions and divestments.

Payroll

Processing such high volumes of multi-currency payments can be a major challenge. Centtrip alleviates the cost and complexity by providing simpler processes, less manual work and faster settlements.

Refits

If your refit budget is in a different currency to that of the shipyard, dealing with foreign exchange can be risky and expensive. Centtrip can help you maximise your budget with a smart FX strategy.

Acquisitions

Buying a yacht in a foreign currency? With payments due in installments, the cost could end up being higher than expected, due to changes in FX rates. Reduce cost and mitigate risk with a flexible forward contract.

How To Contact Us


Whatever you require, we are only ever an email or phone call away.

Below you can find information on the best way to contact us based on your query.

Client Support

C O N T A C T F O R :

- General Queries

- Card Support

- Login Queries

Treasury

C O N T A C T F O R :

- Payment Queries

- Funding Queries

- Payment Confirmations

Compliance

C O N T A C T F O R :

- Queries Regarding Centtrip KYC Requests

- 3rd Party Funding Requests

Your Marine Team

Please contact your dedicated Account Manager if you wish to discuss your account in more detail, arrange training for yourself or your team, or request a demo.

James Taleporos

Account Manager

james.taleporos@centtrip.com

+44 (0)7899 548 090

Harsha Sadhwani

Account Manager

harsha.sadhwani@centtrip.com

+31 (06) 272 85349

Cecilia Orciani

Account Manager

cecilia.orciani@centtrip.com

+31 (06) 272 85351

Ben Thorne

Commercial Director

ben.thorne@centtrip.com

+44 (0)7968 021 597

Mark Perry

Director, Europe

mark.perry@centtrip.com

+31 (06) 155 64234

Cindy Frost

Business Development (US)

cindy.frost@centtrip.com

+1 561 870 4498

The Marine Team

Please contact your dedicated Relationship Manager if you wish to discuss your account in more detail, arrange training for yourself or your team, or request a demo.

James Taleporos

Account Manager

james.taleporos@centtrip.com

+44 (0)7899 548 090

Harsha Sadhwani

Account Manager

harsha.sadhwani@centtrip.com

+31 (06) 272 85349

Cecilia Orciani

Account Manager

cecilia.orciani@centtrip.com

+31 (06) 272 85351

Ben Thorne

Commercial Director

ben.thorne@centtrip.com

+44 (0)7968 021 597

Mark Perry

Director, Europe

mark.perry@centtrip.com

+31 (06) 155 64234

Cindy Frost

Business Development (US)

cindy.frost@centtrip.com

+1 561 870 4498

You can also call our office on +44(0) 203 735 1735. We're available Monday to Friday, 8am to 6pm (UK time).

For help with lost or stolen cards outside of these hours, please call +44(0) 207 127 8130.